Privacy Policy

Introduction

Welcome to Chosn ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and use when you use our website, mobile application, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide Directly

When you create an account, join our waitlist, or use our Services, we may collect:

• Account Information: Name, email address, password, date of birth, and profile photo
• Profile Information: Bio, interests, location (city/region), preferences, and other information you choose to share
• Communications: Messages you send to other users, support requests, and feedback
• Waitlist Information: Email address and optional location when you join our waitlist
• Payment Information: If you make purchases, we collect billing details (processed securely by third-party payment processors)

Information Collected Automatically

When you access our Services, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Log Information: Access times, pages viewed, IP address, and the page you visited before navigating to our Services
• Location Information: General location based on IP address; precise location only with your explicit consent
• Usage Information: Features you use, actions you take, and how you interact with our Services

Information from Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: If you sign up using Google, Apple, or other social login providers, we receive basic profile information as permitted by your privacy settings
• Connected Services: If you connect third-party services like Pinterest to share content, we access only the information necessary to provide that functionality
• Analytics Providers: We may receive aggregated analytics data from third-party services

How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Create and manage your account, facilitate connections with other users, and improve our platform
• Personalize Your Experience: Show relevant profiles, content, and recommendations based on your preferences
• Communications: Send you updates, security alerts, support messages, and marketing communications (with your consent)
• Safety and Security: Detect and prevent fraud, abuse, and security incidents; verify user identities; enforce our terms
• Analytics: Understand how users interact with our Services to improve functionality and user experience
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

Third-Party Services and Integrations

Our Services integrate with various third-party platforms and services:

Pinterest Integration

If you connect your Pinterest account to share content from Chosn:

• We access your Pinterest boards and the ability to create pins on your behalf
• We only post content that you explicitly choose to share
• We do not access your Pinterest messages, followers, or other personal data
• You can disconnect Pinterest at any time in your account settings
• Pinterest's own privacy policy governs their use of your data: pinterest.com/privacy

Authentication Providers

When you sign in with Google or Apple:

• We receive only basic profile information (name, email, profile photo)
• We do not access your contacts, calendars, or other account data
• You can revoke access at any time through your Google/Apple account settings

Analytics and Advertising

We use the following third-party services:

• Analytics: To understand usage patterns and improve our Services
• Error Tracking: To identify and fix technical issues
• These services may collect information sent by your browser or device

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your profile information is visible to other users as part of the core functionality of our platform
• Service Providers: We share data with vendors who help us operate our Services (hosting, email, analytics), under strict confidentiality agreements
• Legal Requirements: When required by law, subpoena, or legal process, or to protect rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• With Your Consent: When you explicitly authorize sharing with third parties

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for basic functionality like authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use our Services
• Marketing Cookies: Deliver relevant advertisements (only with your consent)

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data in certain circumstances
• Withdraw Consent: Revoke consent where processing is based on consent

To exercise these rights, contact us at hello@chosn.co. We will respond within 30 days.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, request deletion, and opt-out of sales. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction, portability, and the right to lodge a complaint with a supervisory authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our Services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it promptly. If you believe we have information about a minor, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page with an updated "Last Updated" date
• Sending you an email notification for significant changes
• Displaying a notice in our app

We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: